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Said: We have had the same issue.  For us it appears related to the wifi band the meters were connecting to.  Our system has minimal support for a 2.4Ghz wifi and even though we had the meters set to only connect to the 5.0 Ghz band...

Said: That might not be your problem then. We have under 300 meters and all of them were on one server. We were told than anything over 250 meters has to wait in line to connect to the server.  We moved one hospital's meters to one serve...

Said: @Mi Hui, we have two servers for 300 meters.  How many meters do you have connected to your servers, and approximately, how many locations do you have on each server?

Said: I don't know if this has anything to do with this, but how many meters do you have and how many servers?  We were never told this when we went live with our meters, but several weeks ago we all of a sudden started having issues wit...

Said: I have never been a fan of the connectivity of the Nova meter.  We went live in September of this year, and the connectivity of the next generation is even worse. We keep telling staff to please ensure the meter stays docked when n...