ISTAT order in EPIC

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We use the ISTAT as a unsolicited order.  Has anyone had issues with this in EPIC.   We had an issue after an upgrade where the ISTAT admitting provider was missing and was held in an error que and not order was placed in EPIC.


The EPIC analyst tried to create a rule in Data Innovations to correct this issue but it keeps coming up.

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I failed to mention that our Imaging department wants to place an order for the ISTAT because they feel there are legalities or implications of the authorizing or attending provider (usually the primary care) being entered as the ordering provider for a POCT, unsolicited lab test.  This would include Angio and CT.


We do not have an orders interface.

For our POC tests in Epic, they have a way to order them as POC tests. We do occasionally have issues with them in the ED, since they use a triage provider until the patient is given a provider, but otherwise there is no issue with the POC "order" for unsolicited tests.

The i-STAT at our system currently is an unsolicited order interface.  We did get cited by JC for no POCT orders for the i-STAT a couple years ago.  We are currently working on putting a solicited orders interface in for all moderately complex POCT to prevent this issue moving forward.

We have unsolicited orders as we did not want to deal with the pending results that could stem from solicited orders.  In lieu of solicited orders we created "communication" orders that the provider places in EPIC. They type "i-STAT" under the orders tab and click on the o-STAT tests that they want run and sign the order.  These communication orders show up in the "other orders" tab.  We randomly audit these monthly to ensure that orders are routinely being placed.  We also have nursing staff from our procedural areas i.e. Cath Lab, EP, Interventional Radiology place "verbal with repeat back, cosign required" orders.  These orders are assigned to the provider that made the verbal order.  Overall we have good compliance.

I'm glad I stumbled (searched high and low) on this post.  We're investigating the option of using DI for a solicited order in Core lab but keeping our POC unsolicited orders the same.

Has anyone had experience with this?

I don't know if this will help, but for our Liat respiratory testing, we are running all Liats through Telcor. The POCT devices are unsolicited, but all the Liats in our labs are done on solicited orders. Our Telcor does run through DI into Clinisys, and from there into the EMR (we have Cerner for one system and Epic for the other). 

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