EPIC enter/edit reports

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I recently had a COLA survey.  When I printed a hard copy of the results of the POC pregnancy testing, the results of the internal controls, lot number and expiration date also printed on the patient report.  The inspector requested that this be changed.  EPIC IT team states unable to "hide" this information on the hard copy and still capture them for documentation as the are part of the result.  Anyone have an idea?  We currently use
EPIC, Telcor, Sunquest.

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Just to verify, are the pregnancy test being put in as a manual entry through Telcor or directly in EPIC?

First if you can help me figure out how to get this to my email using google, I would appreciate it.  

Jillian, to clarify the entry is directly into EPIC using enter/edit

Diana it is most likely set up for your default internet browser to internet explorer. If it is your work email, your IT may need to change the default to chrome for you. If it is your home email/computer then it is a settings change. 

Diana,
Just curious, did the COLA inspector tell you why?  We use enter/edit in EPIC and don't hide the lot numbers either.  Since enter/edit are visually seen as patient lab reports (they can't be printed off and sent to an outside physician in EPIC/BEAKER).  I had never seen this as a problem so I am following this topic to see what develops.

Functionality in EPIC is limited.  A lot of EPIC functionality for lab tests is highlighted in BEAKER.  If you are like me,  I don't want to give all my POC staff access to BEAKER or in your case Sunquest. Since most pregnancy test can't be interfaced, using Telcor to help with this problem becomes tricky.  I am not sure how you would be these results onto Telcor with just only a pregnancy platform.  If you do have a way to interface your pregnancy platform, you should be able to use Telcor to exclude the lot numbers from going to the patient's chart.  

Sorry I don't know Telcor and Sunquest. I only know EPIC. For us when operators use enter/edit, they are recording 'in' the EMR as they do with notes, flowsheets etc. Our connected results interface from middleware and Beaker. 

The EPIC builder created the EPIC 'result' as a component with the result, internal controls, lot number and expiration date all components?

Who receives the hard copy that the inspector was looking at?

PS my work does not set up default browser to be Chrome so I also have to copy  the URL (after I hit the email button to get into the discussion) into Chrome. 

Thanks for the browser information, I will try to change but yes it is my work email.  The COLA inspector wanted to see a hard copy to make sure it had all the required items such as performing lab etc.  In theory a patient could request a hard copy but most of the time it is just for pre -op surgery documentation. 

My hospital system uses Telcor and Epic. Telcor has a web based system (WebMRE) where staff can enter in manual test results and they move into the patient's lab chart in Epic. I like this function because we can run reports easily in Telcor and also control who is entering results with operator lists (i.e. who is current with their competency). It also requires certain fields to be populated for internal controls, lot and expiration dates. When results come over this way into Epic the lot, expiration and internal control info is not on the report, but I have it in Telcor for documentation.

Hi Kellie,
I have wanted WebMRE for years for the clinics/ambulatories but for WHATEVER reason, my husband refuses to let me use retirement $ to  personally fund the project for work!

What you describe is what I 'expected'. That's what threw me about the components coming out on the hard copy. With our EPIC enter/edit I do see the 'narrative' (a dot phrase) come into the chart with the result but it's not built as a component to the result. 
We don't deal with hard copies - it's paperless in that regard for preOP, etc. I just never thought of this issue.

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Diana Meyer
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