i-STAT CLEW Upgrade question

Hi Leslie - the istat/DE server has to be updated first with the new CLEW before you can update each iStat device.  Having the new CLEW on the DE server does not adversely affect the iStat devices that have not yet been updated.  The only time limit for updating your iStat devices is the DEC 9 date when the old CLEW will expire.  If you update your DE server this week, you can gradually update each istat device until that Dec 9 date. 

Hi Leslie, 
I agree with Michael. We download the files first and update an istat using a desktop before going around to do head to head. Aside from the exp date, you need to make sure that you're updating them before the next QC is due. If you've updated all the files on DE, then your iSTATs will require the update before they can do QC. Otherwise you will not be able to scan the QC vials. 

Agree with Michael's statement and would add:

If you're using the "Pass" "Fail" feature with the QC:
You will have to update the QC EVAS file for the new CLEW *after* you have updated the CLEW on the meters.  The iSTAT meters that have the new CLEW will not recognize the QC when attempting to run QC give APOC errors until this is done.  This can be by-passed by selecting the NON-APOC option when running the QC but will then force the user to select the Pass/Fail option manually.
So, if you can't update all your meters for the CLEW at roughly the same time and then immediately update the QC EVAS file in DE and dock the iSTAT to pick this up, staff running QC will need to be aware of the above.
My bio-med completes this Clew update and typically takes a week or more do complete this.  This issue comes up.

I just sent you an email with instructions for how we complete this at our facilities. 

Something to consider with this update bulletin is that there is another independent update for the DE version as well. We have been told by Abbott that the DE Version update is an independent/separate process from the usual semi-annual CLEW update. Telcor QML Tech Support told us that "TELCOR is not ready to install DE 2.13 out at customer sites. Once we are ready and have completed our internal testing I will reach out. At this time I do not have a time frame for when those steps will be completed".