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Kimberly Wilkins posted a reply on Re: Abbott ID NOW Users

Friday, Mar 7, 2025 at 8:36 AM

Said: Thanks all, I have instructed my clinics to call in any issues with recurrent invalid results to Abbott Technical Support and open a case/ticket.

Karin Gehringer posted a reply on Re: Abbott ID NOW Users

Friday, Mar 7, 2025 at 7:51 AM

Said: Yes this is a bit disheartening because we would expect our manufacturers to be more forthcoming with important Field Correction Notices. Since Abbott may still be working on the root cause I recommend submitting a Tech Support request ...

Patrick Hopkins has joined the group.

Thursday, Mar 6, 2025 at 5:50 PM

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Peggy Mann posted a reply on Re: Replacement for AccuChek Performa glucometer

Thursday, Mar 6, 2025 at 4:52 PM

Said: Hi Julie, Sure! We also use EPIC enter/edit for many manual tests that are not connected/interfaced due to cost to do that.In our clinics, we are not allowed to use patient care meters, have to use the connected hospital me...

Kimberly Wilkins posted a reply on Re: Abbott ID NOW Users

Thursday, Mar 6, 2025 at 4:14 PM

Said: Thanks Peggy. It was apparent that they didn't want to disclose information without an active case number. That is disheartening. If it is known that a product is problematic, one would think they'd want us all to be a...