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Ashlee Holland posted a reply on Re: Replacement Nova StatStrip glucose meters -...
Friday, Feb 7, 2025 at 11:48 AM
Said: The final resolution I received just today was to send the meter back for replacement. We do not use NovaNet at our facility, we only use RALS and I tried uploading the firmware to RALS to put on the meter we were having issues wi...
Klara Hopkins posted a new Topic
Friday, Feb 7, 2025 at 11:45 AM
RALS Upgrade issues
We recently upgraded our RALS middleware from Legacy to 7.1.4 and we are running into a few issues. When performing comparisons and linearities where we have to analyze large sets of data, it seems there isn't a way to make concise reports including all the necessary information. We can't bulk print/export data for multiple instruments at a time. It seems that you have to print/export one by one. Considering we oversee hundreds of instruments; this is especially affecting bulk linearity ...
Heather Habig posted a reply on Re: Replacement Nova StatStrip glucose meters -...
Friday, Feb 7, 2025 at 11:39 AM
Said: Erika--thank you so much. I will try that now, I appreciate your response!
Erika Deaton-Mohney BS, MT(ASCP), CPP posted a reply on Re: Replacement Nova StatStrip glucose meters -...
Friday, Feb 7, 2025 at 11:36 AM
Said: Heather!! I identified the same thing. Our wifi was not working for the 4.50.8.81. I also did not have a log in that gave me access in NovaNet to update Firmware and add the file they sent me. I called back and got on a share screen. Th...
Erika Deaton-Mohney BS, MT(ASCP), CPP liked a reply on topic Re: Replacement Nova StatStrip glucose meters - issue with connecting to wi-fi
Friday, Feb 7, 2025 at 11:34 AM
Re: Replacement Nova StatStrip glucose meters - issue with connecting to wi-fi
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