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Michael ZuZu liked a reply on topic Re: New POC test requests

Tuesday, Feb 4, 2025 at 4:53 PM

Re: New POC test requests

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Michael ZuZu posted a reply on Re: POCT techs or bench help

Tuesday, Feb 4, 2025 at 4:52 PM

Said: Hi Adonica - We used a bench tech resource to assist with a few things when we were down four staff members over a three-month period. The bench tech helped in various ways including, validation of a new device (since she was fami...

Sheree Humphries posted a reply on Re: Replacement Nova StatStrip glucose meters -...

Tuesday, Feb 4, 2025 at 4:43 PM

Said: Today we as well encountered 7 meters not connecting to Wi-Fi. they were all manufactured 01/02/2025. NovaNet said our IT should check and see if there is communication, just missing a handshake somewhere. Seems that the device is tryin...

Angel Lorenzo posted a reply on Re: Replacement Nova StatStrip glucose meters -...

Tuesday, Feb 4, 2025 at 4:00 PM

Said: I would follow the set-up instructions that you have for your facility, then use a meter that is working with the wifi and go screen by screen on both meters to see if you see any differences.

Amanda Bullwinkle posted a reply on Re: Replacement Nova StatStrip glucose meters -...

Tuesday, Feb 4, 2025 at 3:45 PM

Said: Hi Ashlee! I just encountered this exact issue yesterday. I have 4 new meters that will not connect to WiFi. I'm anxious to see what you come up with. I have an email into my IT department.