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Cindy Engbert posted a reply on Re: Help! Reset Clinitek Settings

Wednesday, Aug 31, 2022 at 10:15 AM

Said: Thank you everyone! I was able to talk to Siemens and got it reset. You must have one authorized user entered on the Clinitek. Lesson learned! :)

Anastasia Augustine posted a reply on Re: Help! Reset Clinitek Settings

Wednesday, Aug 31, 2022 at 9:40 AM

Said: So you cannot get into the menus to reset this? There is an override code. It does change but you can try 3654 or 0278.

Anita Belanger posted a reply on Re: Help! Reset Clinitek Settings

Wednesday, Aug 31, 2022 at 9:40 AM

Said: Been there, done that! I think all you can do is call Clinitek and they can give you a number to unlock it. 1-800-255-3232

Mary Jo Merritt posted a reply on Re: Help! Reset Clinitek Settings

Wednesday, Aug 31, 2022 at 9:40 AM

Said: Hi Cindy,Call Siemens help desk . They will give you a login that you can access the analyzer. Best of luck.

Cindy Engbert posted a new Topic

Wednesday, Aug 31, 2022 at 9:26 AM

Help! Reset Clinitek Settings

We are in the process of interfacing our Cliniteks and when I enabled the Authorized User setting, I did not add an authorized user, and now cannot use the instrument. Does anyone know if you can reset this?

Thank you in advance!

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