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Said: False positives can occur due to a variety of reasons that can be attributed to the status of the patient. Certain tumors, recent preganncy, bloody, other contaminants that are listed in the insert. if there are uncertanties then the al...

Said: QC can be used for instrument to instrument comparison but patient blood is always preferrable. if you document in your policy or documentation the reasoning of the limitation and your lab director approves. I think that should be suffi...

Said: We went live on April 13, 2026 with the Gen 2.0 and are on Firmware 1.3 and Telcor. We are having connectivity issues where the meters just don't connect after multiple tries at redocking and rebooting sometimes helps. They show undocke...

Said: We are working on replacing our current 1.86 meters with the New Next Gen 2.0 meters are experiencing wireless connectivity issues.  Currently, we are on firmware version 1.5.  We did not experience as many issues when using f...

Said: Thank you for your rapid response.  We were on version 1.3 and are now on 1.4.  Sounds like Nova is also working on versions 1.5, 1.6., 1.7 and maybe 1.8??