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Said: We have been dealing with this since 2021. Ours is not singular to Nova though. It occurs on all our POC devices, it is just that Nova has the highest volume. IOur CSN's are 9 digits long. We see numbers switched, but we also see digits...

Said: We have also run into this problem.  Our system switched from the plastic armbands to the paper ones and noticed a large increase in mis-scans.  We also tried to catch the errors in real time so we could check the armband of t...

Said: We are actively working with Nova on this issue.  They have released a new FW version (1.4.14.18) that was supposed to address the issue.  We have reported issues of it still happening even after the update.  Our issue- a...

Said: Yes, meter version 1.0 we have had issues with the glucose meters scanning incorrectly patient arm bands. What we are finding is that some printers do not print a clean barcode. There is some carryover (smearing) to the next line(s). Th...

Said: I notice it every once in a while and it almost always is damage on the wristband. We switched wristbands a few years ago and it greatly reduced errors.