Training the trainer during COVID-19
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Friends, Our hospital system has over 5,000 POCT users. POCT laboratory staff train approximately 350 "superusers" annually. Those superusers then handle training and competency assessment for the rest of the testing personnel. We were nearing the end of our 2020 superuser classes when COVID-19 hit. A typical session involved 10-15 nurses in a small room with 2-3 laboratorians. That definitely would not meet the current "social distancing" standards. We recognize that we'll need to come up with creative solutions before we begin training for 2021. This probably affects all of us. I'd love to hear your ideas! Terry Hawkins Point-of-Care Testing Laboratory ChristianaCare Newark, DE
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We changed how we are doing competency assessments this year. We were not allowed to have our system wide
competency fair but still needed direct observations for all the iSTAT users. Normally over the course of the fair that station would be staffed by myself and qualified educators. However, the majority of the educators were pulled back to patient care due to furloughs. We decided to set up a video station for iSTAT users - the steps are exactly what I would require in person.
We check out video equipment from Sim - operators have to report to the lab stations during a 3 month period and make a
recording. I review the videos, send feedback via email, and then sign off in our elearning software that the demo has been
completed. Once they take the learning and quiz portion of the elearn, the official "PASS" crosses over to Telcor and updates
the user. It's working pretty well so far.
For other tests with smaller operator pools, we are just doing the observation in the units like always.
completing a NetLearning module (All other waived tests).
Moderate tests are done annually by a POC class (except RESP and Perfusion/done in department). However I am in the being stages of using zoom for direct observation . If anyone is currently using this please please share.
Training is performed by point of care the same day Orientation is done for new hires and contracts (classes every week). We do all training. (We tried Train the Trainer but failed JC and CAP surveys).
We are not too big that I can still do the testing in a big enough room.
We just wear our N95 masks.