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To tag onto Stephen Wong's post, how many of you in POCT are on call after hours?
There are only 2 of us to cover 4 hospitals and 4 offsites.  We work M-F 0700-1530.  We are expected to be available after hours.
I am the POCT manager (in addition I also manage 25 physician offices) and am salaried (therefore always on call) and my  POCT Sr. Tech, who works the hospital side, was just converted from salaried to hourly (not my decision). 
Does your staff rotate call?
Thanks!
Deborah Martuch MT(ASCP) CPP
deborah.martuch@hf.org

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I refuse to take actual "call" for this reason. I am one person. And I can't have my hourly assistant take call. Our LIS department rotates call for the main lab, so POC is part of that. I have created a troubleshooting guide for them (as well as for the main lab to use during off hours). This has all the generic guidance on it, as well as vendor contact info. They will try to follow that first and only contact me if necessary, which is not often so it's not a bother. I get the random phone call but it's not often. My 2 assistants are full time techs so they are in the lab on rotating weekend day shifts, which helps a lot. I have also trained another tech as a sort of super user - long time tech with good critical thinking skills. This pretty much leaves just evenings and nights when someone from POC is not on site. 

I am technically on call all hours; I am the only staff member for the POCT section.  I am hourly and log calls that are added to my work hours.

I am not formally on call, but informally I get called.  Most things are handled by techs in the lab, supply questions, meter dead, type things.  If it's an issue that they can't handle, I can log in from home and would log in hours I spent helping.

The nonwaived POCT team POCCs also staffs as testing personnel (Transplant OR and Biocontainment facility labs) and that’s rotated paid call (for full time positions). 

Although it’s not a “ paid call” situation, because of Program Management position/salaried, I respond functionally “on call” with most off hours related to urgent cares. Some RN supervisors non- urgent care work on reports and respond to emails off hours, and  I do as much as possible to keep that workflow\communication going which helps me as much as it helps them run their areas around staffing and other demands. 

We have a POC on-call phone manned 24/7 and rotated between three full time staff; Lead Tech, Med Tech and one POC assistant. We don't get a lot of calls, especially during the night unless it is a real need usually. We are an academic medical facility, three hospital towers each with a large OR unit;Adult ED & Peds ED, and two free-standing EDs.

Kudos to you Deborah Martuch, keeping the certification title you were granted......MT(ASCP)....... No MLS, CLS, or whatever!

Hi Keith Swart - just noting that the health system (also academic medical center) changed the titles/positions to include 'MLS' in titles but none of the techs changed from using their MT(ASCP) with signatures.
I wasn't involved in why our Pathology Lab Services chose to go route of 'MLS' rather than 'CLS' for titles. I don't use either since my title is not a lab title in HR listing.
Glad I did not have to choose sides ;-).

We used to have a pager that would rotate through staff.  That pager is currently sitting dead on our desk and has not been taken home since pre-2020.

Current staff (1 5x8hr and 2-4x10 hr) cover 7a-7p.  Users can submit a ticket for follow-up which is monitored 24/7 but if not critically affecting patients (system downtime or other like issue) then it sits til we get back.  Most (all) areas have a backup method to test with, so if needed they can move to that.  

We do not staff Holidays or weekends.  There are superusers on each floor/satellite in addition to the POC staff for assistance if needed.  

1 Hospital, 12 off-sites.
1 manager (works 8 hr shifts)
1 POCC (works 8 hr shifts)
2 med techs (works 10 hr shifts)

Our Medical Technologist (MT) designations transitioned to Medical Laboratory Scientist (MLS) or Clinical Laboratory Scientist (CLS) in an effort to bring some level of credibility and acknowledgment to the level of education that is required to earn the designation.  The term Medical Technologist or Medical Technician is used so loosely in the Health Care Industry that medical providers and nurses often compare our roles to that of medical assistants, emergency medical technicians, health technicians etc. while our education is greater or equivalent to BSN.  In some states MTs and MLTs pay is minimized based on the Technologist (MT) and Technician (MLT) designation.   ASCP and AMT now board certifies as MLS

FROM AMT website: 
Why is AMT changing the Medical Technologist certification designation to Medical Laboratory Scientist?

There are important reasons for the change. First is appropriate recognition of the level of specialized expertise that the medical laboratory scientist brings to the practice of healthcare diagnostics, which is not adequately reflected in the term 'technologist.' The necessity of distinguishing the value of a respected credential specific to the practice of laboratory science cannot be overstated. Further, AMT is changing the designation to unify the profession and provide one common voice for advocacy. To that end, AMT joins our laboratory colleagues, ASCP and ASCLS, in standardizing the nomenclature for laboratory roles.

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