POC.06915 – Competency Assessment Frequency (Nonwaived)
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We had a CAP inspection and received a citation under POC.06915 – Competency Assessment Frequency (Nonwaived).
We do have the following in place:
- A comprehensive training and competency policy
- New hire: 6-month and 1st-year competency requirement
- Ongoing annual competency thereafter
- All 6 CAP-required elements included
- A policy outlining reassessment guidelines for failed competency and follow-up for missed due dates
- Our RALS system automatically locks out operators immediately once they pass their competency due date
- We send monthly competency reports to nursing managers
- Once locked out, operators cannot perform patient testing
Despite this, we were cited because one RN missed her competency, was locked out on the due date, and has not performed any testing since. However, the inspector asks us to provide her competency record. No competency record we can provide due to the obviously reason: she was locked out without completion of her competency. And she is active testing personal on all waived systems with competency records up to date, except this non-waived test system. (she is on call may be assigned to a rotation no need to perform that non-waived system anymore, that is why she didn't maintain the non-waived competency).
As we all know, POC programs work closely with Nursing, and we often manage hundreds or thousands of operators. It is challenging to ensure every individual completes competency exactly on time, that is why we have the lockout safeguards in place.
Please share your current process for the outdated competency assessment and any improvement suggestion. Thanks.
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I like what you are doing Sharon and will try to implement something similar. Many users on FMLA leaves, maternity leave, etc.