POC.06915 – Competency Assessment Frequency (Nonwaived)

24 followers
0 Likes

We had a CAP inspection and received a citation under POC.06915 – Competency Assessment Frequency (Nonwaived).
We do have the following in place:
  • A comprehensive training and competency policy
    • New hire: 6-month and 1st-year competency requirement
    • Ongoing annual competency thereafter
    • All 6 CAP-required elements included
  • A policy outlining reassessment guidelines for failed competency and follow-up for missed due dates
  • Our RALS system automatically locks out operators immediately once they pass their competency due date
  • We send monthly competency reports to nursing managers
  • Once locked out, operators cannot perform patient testing
Despite this, we were cited because one RN missed her competency, was locked out on the due date, and has not performed any testing since. However, the inspector asks us to provide her competency record.  No competency record we can provide due to the obviously reason: she was locked out without completion of her competency. And she is active testing personal on all waived systems with competency records up to date, except this non-waived test system. (she is on call may be assigned to a rotation no need to perform that non-waived system anymore, that is why she didn't maintain the non-waived competency).
As we all know, POC programs work closely with Nursing, and we often manage hundreds or thousands of operators. It is challenging to ensure every individual completes competency exactly on time, that is why we have the lockout safeguards in place.
Please share your current process for the outdated competency assessment and any improvement suggestion. Thanks.

9 Replies

You need to challenge this deficiency with CAP.  It should be expunged.

Yes, that is what we are planning to do. Thanks.

I would challenge this also.  You also need to update the testing roaster to the personnel that are performing non-waived testing.  If they are still actively performing the test then they need to be on the list.  If they are locked out, they should not be on the list.  Do you have a written policy on how you handle this when someone is locked out?  If they were locked after the due date, they had 2 weeks to complete testing.  If they didn't, I removed them from the CAP list and they had to start all over with initial, 6 months and yearly.  It was really hard at first when I put this into place, however it did catch on and they started to comply.
 

Challenge it. Don't stress about it. If the inspector cites you for something that you disagree with, politely explain your situation but if they don't agree, smile and write to CAP to challenge it. 

I agree you should challenge this since you have her locked out immediately past her due date.  We have similar scenarios and if they miss their 6 month they get locked out and have to start at initial training and the timeline begins all over.  I think the inspector is confusing training versus competency.  You should have her training documentation that shows exactly what has been covered and the competency that requires the 6 elements. 

 Thank you for your kind words and thoughtful suggestions. I was quite stressed afterward and didn’t sleep at all that night. We put so much effort into our work, and POC is such a large area outside of the core lab, involving a large group of testing personnel and many different test systems, not only manage the reagent, instruments, patient results but also all the training and competencies. In order to meet compliance and high standard of patient care, we do contribute lots of the effort.    

Confident this will be expunged. The reg states "the competency of personnel performing nonwaived testing...". Locked out = not performing.
I like what you are doing Sharon and will try to implement something similar. Many users on FMLA leaves, maternity leave, etc.

In the scenario of missed competency, I have the lab fill out a deviation/NCE form.  The form serves as documentation that 1. the lab recognized the non-compliant issue and 2. what the corrective action was. In your case, the corrective action was to remove the testing personnel from the active roster for that test.  

I agree that you should challenge this and also agree about updating the testing roster as that should help in the future.  Best of luck!

Reply
Subgroup Membership is required to post Replies
Join POCT Listserv now
Danni Zheng
about 4 hours ago
9
Replies
0
Likes
24
Followers
150
Views
Liked By:
Suggested Posts
TopicRepliesLikesViewsParticipantsLast Reply
POC.06915 – Competency Assessment Frequency (Nonwaived)
Danni Zheng
about 4 hours ago
90151
Jacqueline B.
about 3 hours ago
Middleware options - pros and cons
Ashlee Holland
about 5 hours ago
20135
Julie Blasini
about 3 hours ago
GEM5000 Cartridge Operation Question
Jason Tang
about 9 hours ago
2097
Jason Tang
about 5 hours ago