HMS+ ACT >999 reporting
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I am trying to get to the bottom of a reporting issue that we have with our HMS+ analyzers.
For some reason when we run an ACT with an HPT, the HMS+ is not giving us an average ACT if the values are >999. When we run just an ACT test, it gives an average of >999 in this situation. I’ve confirmed with our interface vendor (RALS) that it is just receiving “---” in the first scenario. I’ve looked through the HMS+ Operator’s Manual and can’t find a setting to adjust to fix this.
Does anyone know if there is a way to fix this? If I can get it to report the >999 it will chart in our EHR, but the "---" result gets hung up and there isn't a way for me to convert it.
Does anyone know if there is a way to fix this? If I can get it to report the >999 it will chart in our EHR, but the "---" result gets hung up and there isn't a way for me to convert it.
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We have the same problem! We also have RALS and whenever the HR ACT + HPT are run together, if the HR-ACT reads as >999, we don't get an HR-ACT result at all. We currently don't have a way to get the HPT result to chart when this happens because they go together and then the HR-ACT has a comment saying "no value."
Since people aren't seeing an issue with Telcor, I think this is a RALS problem as the device itself is sending all the results to RALS and seems to be more about what RALS isn't sending to the chart.
We have a lot of other issues with the HMS too. Including QC lockout (the instruments don't have a setting for 30 day LQC frequency and thats what we're on (we have an IQCP for this) and as you know everything is manual! We have to do routine checks of the cartridge lots & QC lots because you have to enter that information separately and it can't be scanned during testing. On top of all of that, the HMSs are end of life soon and theres no replacement for them. If anyone has resolutions for this, please post!
Thank you,
Heather