iSTAT ACT issues
20 followers
0 Likes
Starting a new thread to bring it back to the top of conversation.
We are still experiencing random issues with iSTAT ACT's not being at therapeutic levels after dosing of heparin, causing lots of issues with our physicians. iSTAT cannot give any information other that they will put out a letter of their findings "sometime"?? We are very frustrated with the situation, ACT cartridges are now on back order, control is hard to get--just wondering if the letter will say they are no longer going to produce ACT cartridges and leave us all in a panic or the "we could not find anything wrong after investigation" letter.
We have been a long-time customer of iSTAT but have mostly just been disappointed with them since Jan 2020 when they had their massive recall with FDA and then suddenly a few weeks later when Covid hit, they were fine. I feel like we are getting some sort of communication from them every 4-6 months about a recall of cartridges, discontinuing a cartridge, changed the room temp on EG7 for a while, changing acceptable sample types, the list goes on.
Has anyone found a solution or what the problem is/was? Are you still having issues? What are your solutions? Bringing in a new instrument is no quick and easy task as you all know. Just feeling frustrated :(
We are still experiencing random issues with iSTAT ACT's not being at therapeutic levels after dosing of heparin, causing lots of issues with our physicians. iSTAT cannot give any information other that they will put out a letter of their findings "sometime"?? We are very frustrated with the situation, ACT cartridges are now on back order, control is hard to get--just wondering if the letter will say they are no longer going to produce ACT cartridges and leave us all in a panic or the "we could not find anything wrong after investigation" letter.
We have been a long-time customer of iSTAT but have mostly just been disappointed with them since Jan 2020 when they had their massive recall with FDA and then suddenly a few weeks later when Covid hit, they were fine. I feel like we are getting some sort of communication from them every 4-6 months about a recall of cartridges, discontinuing a cartridge, changed the room temp on EG7 for a while, changing acceptable sample types, the list goes on.
Has anyone found a solution or what the problem is/was? Are you still having issues? What are your solutions? Bringing in a new instrument is no quick and easy task as you all know. Just feeling frustrated :(
1 Reply
The problem is not the istat cartridges but the heparin itself. There is a known quality issue with the liquid heparin. That is why a bunch of blood gas syringes were recalled as well. Now the issue with the shortage of cartridges we were told by our rep today that things are turning around and they are shipping a decent amount to us soon (not our full order still but a good amount).
Reply
Subgroup Membership is required to post Replies
Join POCT Listserv now
Suggested Posts
| Topic | Replies | Likes | Views | Participants | Last Reply |
|---|---|---|---|---|---|
| NICU Pipettes | 2 | 0 | 133 | ||
| iSTAT ACT issues | 1 | 0 | 277 | ||
| Nova StatSensor Calibration verification Issues | 2 | 0 | 201 |