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RECENT ACTIVITY
Gloria MacLean posted a reply on Re: Gem Hemochron 100 ACT: Anyone else sending ...
Thursday, Apr 3, 2025 at 3:58 PM
Said: I've sent back a few. One had a pump failure. Replaced the cord port on two. One had so many problems, they replaced the whole device and gave me a new one. Luckily, they were all under warranty. We seem to have ironed out all the kinks...
Monika Bibbs posted a reply on Re: Gem Hemochron 100 ACT: Anyone else sending ...
Thursday, Apr 3, 2025 at 3:50 PM
Said: Hello, I am out of office and shall return 4/7/2025. If you require immediate assistance, please contact the main lab at 5872 for Southlake and 4247 for Northlake. Thank you.
Monika Bibbs, MHA, H(ASCP)
Lab, Point of Care Coordinator
...
Cristina Quick posted a new Topic
Thursday, Apr 3, 2025 at 3:39 PM
Gem Hemochron 100 ACT: Anyone else sending it back for repairs?
Anyone else having trouble with the GEM Hemochron 100 ACT device? Just been sending a few back to Werfen to be repaired- device not charging 100% and Ethernet plug snapping off or won't connect. We have 24 Gem Hemochron 100 ACT devices. Most have the ethernet port before the USB-C upgrade. The ones I sent out related to a charging port issue, Werfen automatically replaces the existing port with the new USB-C.
Angel Lorenzo posted a reply on Re: RALS results won't cross to Epic
Thursday, Apr 3, 2025 at 3:29 PM
Said: we have at time had to have RALS, cycle the interface server. Does RALS indicate the server is running ?
Angel Lorenzo posted a reply on Re: RALS results won't cross to Epic
Thursday, Apr 3, 2025 at 3:24 PM
Said: Sounds like you need to get an emergent conference between your LIS and RALS to figure out what is going on.
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