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Sandra Bijani posted a reply on Re: WBGQ-A CAP Survey

Wednesday, Mar 26, 2025 at 5:52 PM

Said: Have you contacted CAP Customer Service to ensure their manufacturing partner didn't make a mistake?

Anita Belanger posted a new Topic

Wednesday, Mar 26, 2025 at 5:43 PM

WBGQ-A CAP Survey

Did anyone receive their WBGQ-A cross check and see that the samples are in bottles?! I guess we are to pipette specimen for staff to test or what's you plan? Am I losing my mind; why would CAP do this? Thanks!

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Autilia Sisti posted a reply on Re: AQIS-A

Wednesday, Mar 26, 2025 at 2:46 PM

Said: @DanBallia Unfortunately we do not have any more PT samples, nor does CAP.I'll have to troubleshoot another way.

James Beck posted a reply on Re: AVOX 1000E LQC not showing up in RALS

Wednesday, Mar 26, 2025 at 2:45 PM

Said: If you have ruled out any network connection issues, it likely what Shaneece cited - the QC was run in patient mode. Anytime a non-blood sample is introduced, the machine should prompt with "Is this liquid QC?" If they decli...

SHANEECE NORRIS posted a reply on Re: AVOX 1000E LQC not showing up in RALS

Wednesday, Mar 26, 2025 at 2:17 PM

Said: This has happened to us and we found it was one of two reasons: the blue Ethernet cord was unplugged, or they ran the QC in Patient Mode. For the second reason, I was able to see the results but under Patient results in RALS. I pu...