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Said: Like Jeanne, we also use Telcor, and Roche didn't let them know about the new driver either. I don't understand the rush for this. We need all the meters we have to serve our coumadin clinics, and half of them will be replaced with the ...

Said: HiSame here.  It almost looks like there are black granules in the fluid that stop up the dropper...same problem last year.  None of our results were out of range but they were all over the place.  Had multiple flow e...

Said: I'm very upset with Roche about the refreshed meters.  Yes, the ability to scan is quite frankly awesome, but they are sending out meters which they knew Rals wasn't going to be compatible with (yet) AND took away ...

Said: I will be honest, I did not fully understand the letter they sent out. We have both the XS Pro and the Plus without our facilities and we also use RALs. Is the driver an update to the docking station or to the meter? I would appreciate ...

Said: Yes, had the same experience this time, as well as previously.  It seems the dropper tip easily clogs, which staggers the flow of the sample into the test strip.  I have not received my results yet, but just looking at the spa...