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Dimitrinka Yancheff posted a reply on Re: Nova Stat Strip

Tuesday, Apr 7, 2026 at 11:34 AM

Said: We had issues with one corrupt meter that in turn caused all the meters ability to transmit data

Michael Bishop posted a reply on Re: Nova Stat Strip

Tuesday, Apr 7, 2026 at 11:33 AM

Said: Unfortunately, I am not able to clarify beyond what I stated above. IS worked on it form their end and in POC we tried to use less bandwidth.

Barbara Edmondson posted a reply on Re: Nova Stat Strip

Tuesday, Apr 7, 2026 at 11:27 AM

Said: You may need to check under Admin- network - Set Ntwk : that the Network connectivity is on.

Jeremy MacDonald posted a reply on Re: Nova Stat Strip

Tuesday, Apr 7, 2026 at 11:27 AM

Said: We use the StatStrip glucometers. They are designed with the knowledge that the wifi isn't always the best and may lose connection when in the process of sync'ing. They will come up with a message stating the synch didn't co...

Hector Vazquez posted a reply on Re: Nova Stat Strip

Tuesday, Apr 7, 2026 at 11:25 AM

Said: Have you reached out to Nova? We had a similar issue, but the devices lost their configuration when the battery drained. Nova then released a firmware update that rectified the issue.