QA Monitoring
Good Morning,
We are currently reviewing and making updates to our QA monitoring program. I was hoping that some of you would be willing to answer a few questions about how your laboratories monitor TATs and how your organizations are utilizing POC testing in the emergency room to help hit TAT targets. Any information that you are willing to share would be greatly appreciated.
Thank You,
Kelly
What tests are you monitoring turn-around times for?
What are your target benchmarks?
How successful are you in hitting your targets? Are you willing to share any of your statistical information?
Do you have a STAT lab in your emergency room?
How many beds are in your emergency room?
How many patients are seen annually in your emergency room?
What POC tests are being performed in your emergency room?
Are your POC tests interfaced?
Are your POC tests performed by nursing staff, phlebotomy or a combination of the two?
Is your phlebotomy department centralized or decentralized?
Is the collection/delivery of STAT's batched or are they collected and sent to the lab one patient at a time?
Kelly VanWagner MLS(ASCP)CM SHCM
Point of Care Administrator
Covenant HealthCare Laboratory
Saginaw, MI
Phone: (989)583-6690
Fax: (989)583-1037
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Kelly:
I apologize if you get this twice. I wasn't sure if the first one posted or not.
Good luck!
Sonya Evans, MT(ASCP)
POC Coordinator
Greenville Health System
Greenville, SC
sevans@ghs.org, 864-455-4494
Thank You Sonya!!
Kelly,
Great questions! Similar to most organizations, POC testing and requests for new POC testing in our EDs continues to grow. While most locations monitor TAT for POC tests and even for certain tests performed in lab, I am always very interested to know if anyone can actually statistically correlate these decreased TATs to actual ED throughput. I realize many of these tests also help triage the next level of care needed but I also consistently see very fast test results but no real direct correlation to patient throughput.
We have sophisticated throughput tracking boards but so far, we can't really correlate rapid POC results to actual throughput. I would love to hear from facilities who have been able to show the impact POC (which analytes) can make on patient throughput.
Thanks,
Kelly Lucas
National Director Clinical Operations Improvement
Tenet Healthcare
Tracking TAT to ED throughput is usually outside the purview of the POCC. Most of us do not have accesses to the data analytics outside of our own programs. It is a great idea, but would need to be driven by an interdisciplinary QM team.
I am working on putting together an interdisciplinary round table to discuss how to make changes that would be both practical and effective.
While currently we are working to find a middle ground regarding reasonable and achievable TAT's, I would love to ultimately correlate these changes to ED throughput.
Any suggestions or input, is always appreciated.
Thank You Again,
Kelly