LeadCare II again
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Our facility is still having problems with LeadCare QC - is anyone else still using this product/seeing this problem? We have 4 boxes of lot 2111M-06. Box 1 QC levels out low (although I did get a numerical value) and 2nd box QC out "Low", no numerical value. Last time I called Magellan Tech Support I didn't get a call back for 10 days. I've left them a message again, but wonder if anyone else is having problems with this specific lot.
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We stopped using the LeadCare II. Because the failure you describe keeps happening, we have no confidence that any kit lots will work at this time. We are waiting for the manufacturer to explain the root cause, and guarantee that it has been corrected, before we purchase any more test kits. My organization is beginning to contact families of children who were tested using LeadCare, and offering to retest by another method. Magellan has put us all in a bad position.
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