Barcode scanning issues with multiple POC devices
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Hi!
I know I've posted about this before, but I need to pull in some data for a ticket that I am sending to my IT team and, hopefully, EPIC.
If you are experiencing barcode scanning where the actual number gets transposed from the armband to the device AND/OR the number gets translated as a SYMBOL, would you mind sending me an email with the following details?:
I know I've posted about this before, but I need to pull in some data for a ticket that I am sending to my IT team and, hopefully, EPIC.
If you are experiencing barcode scanning where the actual number gets transposed from the armband to the device AND/OR the number gets translated as a SYMBOL, would you mind sending me an email with the following details?:
- Version of EPIC
- Approx when it started happening and what version you were on when it started
- Any other details that might be helpful....ours started right after an EPIC upgrade in Oct 2018.
Thank you SO much for your help. I need to get to the bottom of this!! For anyone that reaches out, I would be happy to keep you posted on outcomes.
Mary
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It was a very insidious issue because it was random. If you want to "talk it out." My number is 518-612-2090 martinellig@ellismedicine.org
Terry, all our printers are at the highest DPI settings and the issue occurs at 12 hospitals and have been found in each department. :( But thank you!