GH 100 and Telcor
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I am having trouble getting operators to cross into the GH100s. Certification, testing privileges, and operator device parameters are all complete (they look just like my settings and I can log in). I have powered off the meters twice and done EQC twice with no luck. We are wireless and meters are connected to the network...any ideas?
Thanks,
Cindy
314-864-5656
St. Luke's Hospital
Chesterfield, MO
Thanks,
Cindy
314-864-5656
St. Luke's Hospital
Chesterfield, MO
4 Replies
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You will need to add the GEM100 for device type, add their code for both Device Code and Password. It should auto populate for Authority Level 4 and Sample Record Type of Patient and QC.
You can also reach out to Telcor. They are a great help!
Erika
Sorry I missed your call, could you try again? I do have all the necessary settings in QML.
Did you get this taken care of? Do you have this listed for your operators?
Is everything set appropriately on ITs end as far as IP Address/Ports? Also, if you have any characters such as ( ) or - in the names, it will not send to the device.
Karissa