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Clinitek hCG QC Error Codes

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Hello everyone!

For our hCG Clinitests, we use the Siemens Chex-Stix and have been getting numerous Error 67 codes on the negative controls only. We need to run it a handful of times before it eventually passes. I have cleaned the instrument as per manufacturer guidelines and pipette the correct amount.  I ordered a different QC from Cardinal Health and the same error keeps coming up across all of our instruments using different cassette lot#s. Waiting to hear back from Siemens but just curious to see if anyone has also been having a hard time with QC not passing. 

Thank you!!

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So, error E67 indicates an issue with Sample Flow.  Is the alternate control from the vendor and just a different lot number or is it a different vendor's product altogether?  I know that the Chex-Stix is a "prepared" product so I am wondering if maybe certain lots of the negative QC are not dissolving into solution properly and causing the issue - as opposed to a product where the solution requires no preparation.

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Paulina Miczko
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