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Lara Underhill posted a new Topic

Friday, Jun 5, 2026 at 5:13 PM

Erroneous Glucose and Lactate Values on Epoc - Negative Interference?

We are currently experiencing an issue with erroneous results for glucose and lactate levels for the epoc blood analysis system in the CICU population (3 cases) across the past two months. There appears to be something that may be interfering with the amperometry method (maybe something physiologically that is reducing the hydrogen peroxide) and it isn't giving an instrument error code. The glucose level is being reported as <20 mg/dL, even if normal when measured against ...

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Adonica Wilson posted a reply on Re: Point of Care Middleware

Friday, Jun 5, 2026 at 2:00 PM

Said: We also have used Telcor for 25+ years. I love their support and the system itself is easy to use. We have all our interfaced and non-interfaced instruments and manual tests going through QML.

Jeremy MacDonald posted a reply on Re: Point of Care Middleware

Friday, Jun 5, 2026 at 12:22 PM

Said: Telcor QML, A system that is not owned or influenced by any POC analyzer vendor. It's in Telcor's own interests to include as many different potential systems to interface to it as possible and therefore will not try to infl...

Leah Landis posted a reply on Re: Point of Care Middleware

Friday, Jun 5, 2026 at 12:21 PM

Said: We use Telcor QML for everything (i-STAT, epoc, GeneXpert Xpress, Nova StatStrip), and I'd recommend it. We have very few issues. All the Telcor project analysts and tech support reps I've worked with have been very competent and helpfu...

James Beck posted a reply on Re: Point of Care Middleware

Friday, Jun 5, 2026 at 12:18 PM

Said: Hello - we are a large health system that has used Telcor for 25-30 years - they have been superb in both project management and support. As a side note, we also used UniPOC for glucose meter management in addition to Telc...